Who We Are
ABB OPTICAL GROUP is a leading distributor of optical products in the United States. We supply nearly two-thirds of eye care professionals across the country with brand name contact lenses, fully customizable gas permeable and custom specialty soft contact lenses, ophthalmic lenses and more. Our Digital Eye Lab is a fully automated optical lab dedicated to freeform digital lens fabrication. ABB OPTICAL GROUP also offers practice building services such as pricing strategy tools, business reviews, annual supply staff training and e-commerce solutions.
"Our management team's strategic vision and commitment to meeting the customer's needs first ensures the continued growth and success of ABB OPTICAL GROUP Eye Care Professionals."
- Thomas E. Burke III
Chief Executive Officer, ABB OPTICAL GROUP
ABB OPTICAL GROUP is the premier independent optical platform servicing the full range of optometry for over 25 years and our Partnership Framework represents our commitment to serving our customers. We win if you win, and by utilizing all aspects of our Partnership Framework: Insights, Products, Logistics, Services and Tools you can increase patient retention and practice growth. It's why so many choose ABB OPTICAL GROUP and why you should capitalize on all that we offer to set your practice apart.
Since we service the full range of optometry we are the only ones that can provide you data insights into regional trends so you know how your business is competing in the marketplace. We use that data to help you establish and meet your goals as well as understand any trends in the industry that may affect your business.
By partnering with ABB OPTICAL GROUP, you can have the confidence that we have the product to fit the unique needs of every patient that walks through your door. We distribute all major manufacturer contact lenses and also have our own Gas Permeable and Custom Soft Lab that manufactures lenses for your specialty lens patients. Our fully automated spectacle lens laboratory, Digital Eye Lab, can help differentiate your practice by offering your patients a large variety of lens designs and materials that help get your patients the exact lens they need--individually engineered to adjust for even the slightest variation in prescription, face measurements and frame measurements meaning eyewear that is truly personalized to your patients' needs and lifestyle.
With ABB OPTICAL GROUP, our enhanced logistics services can get products to your patients quicker. And that means more satisfied patients. We have the capacity to service over 35,000 orders a day with products shipping out from one of our four distribution centers, strategically located across the U.S. for faster delivery times. Your time and your patient's time are valuable. Our website, abboptical.com, is available 24/7 to place orders. We process the most ship-to-office and ship-to-patient orders in the industry, with next day or 1-2 day delivery.
Services and Tools
When you partner with ABB OPTICAL GROUP you gain access to a network of over 140 highly-trained customer service professionals that can answer your calls from 8am to 9pm EST, your own unbiased account advisor that can help you set and achieve your practice goals, and specialized contact lens and eyewear professionals that will help you find the best product to fit your patients' optical needs.
Beyond access to our network of optical professionals, we also offer staff training, inventory and bank programs and additional annual supply tools to help drive practice growth. When you lose a patient, we lose a patient. That's why we focus on developing tools to help you increase patient satisfaction, retention and assist your staff with communicating your value proposition.
With ABB OPTICAL GROUP you get an unbiased partner, singularly focused on helping your practice grow and be more efficient. This is our business.