ABB Labs Earns Unity® Gold Seal of Excellence, Reinforcing Its Leadership in Quality and Service
Seal signifies ABB’s commitment to delivering high-quality Unity® and TechShield® products
Coral Springs, Fla (July 8, 2025): ABB Optical Group announced today that ABB Labs has achieved a Unity® Gold Seal of Excellence, a recognition that underscores the company’s unwavering commitment to deliver exceptional service and quality. This honor was earned by meeting rigorous quality testing practices and signifies ABB’s commitment to delivering high-quality Unity® and TechShield® products. ABB is one of the first to receive the Gold Seal of Excellence as VSP debuts their new Unity Gold Lab Certification Program.
"Achieving the Unity Gold Seal of Excellence reflects our dedication to exceptional quality and service for our eye care professional customers and the patients they serve. This recognition is consistent with survey results* from an independent study that showed ABB Labs had the highest customer loyalty of any national lab network in the United States," said James Gilchrist, President of ABB Optical Group. "I want to thank our team for all of their hard work and expertise that got us here. This achievement not only reflects the trust eye care professionals place in us, but why ABB Labs is among the fastest-growing independent lab network in the country."
ABB Labs has a proven track record of excellence, having twice received the Unity Independent Lab of the Year award from VSP Optics Group for demonstrating exceptional quality of work, exceeding Unity sales targets and providing superior customer service.
Over the past five years, ABB has strategically expanded its lab network to meet growing demand which has included the addition of a state-of-the-art 42,000-square-foot optical laboratory in Erlanger, Kentucky and acquisition of Green Optics, an independent full-service optical laboratory based in Auburn Hills, Michigan. The company has also significantly expanded the manufacturing space and capacity of its Hawthorne, New York optical laboratory, while increasing its stock lens portfolio and distribution capabilities. ABB now serves the country with three core labs – all in the United States – employing over 700 team members who focus on our customers’ success and the care of their patients.
“We’re honored to be recognized for what we value most, service and quality,” added Gilchrist. “We are excited to see the positive impact our independent lab network has had on our customers and are honored by this achievement. We are eager to continue this momentum through ongoing innovation in our product portfolio to better serve ECPs and their patients.”
To learn more about ABB’s award-winning lab network visit: https://info.abboptical.com/abb-labs-lab-awareness.
*Data Source: According to an independent study of 307 eyecare professionals conducted by Emergent Research. Data on file.
About ABB Optical Group
ABB Optical Group is the largest independent provider of optical products, services, and business solutions in the eye care industry committed to helping provide better vision for patients. ABB operates through three business pillars: ABB Contact Lens, ABB Labs, and ABB Business Solutions.
ABB is focused on the future of eye care professionals and helping them succeed by making practices more efficient through access, choice and consultation and the single source convenience so they can focus on what matters most. Visit abboptical.com for more information.
Media Contacts:
For further media inquiries, please contact Sharon Martin at smartin@abboptical.com.
