Privacy Policy

Privacy Policy

ABB OPTICAL GROUP is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the ABB OPTICAL GROUP website and governs data collection and usage. By using the ABB OPTICAL GROUP website, you consent to the data practices described in this statement.

Collection of your Personal Information

ABB OPTICAL GROUP collects Personally Identifiable Information (PII), such as your e-mail address, name, home or work address or telephone number. ABB OPTICAL GROUP also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by ABB OPTICAL GROUP. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by ABB OPTICAL GROUP for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ABB OPTICAL GROUP website.

Please keep in mind that if you directly disclose PII or personally sensitive data through ABB OPTICAL GROUP public message boards, this information may be collected and used by others. Note: ABB OPTICAL GROUP does not read any of your private online communications.

ABB OPTICAL GROUP encourages you to review the privacy statements of websites you choose to link to from ABB OPTICAL GROUP so that you can understand how those websites collect, use and share your information. ABB OPTICAL GROUP is not responsible for the privacy statements or other content on websites outside of the ABB OPTICAL GROUP and ABB OPTICAL GROUP family of websites.

Use of your Personal Information

ABB OPTICAL GROUP collects and uses your personal information to operate the ABB OPTICAL GROUP website and deliver the services you have requested. ABB OPTICAL GROUP also uses your PII to inform you of other products or services available from ABB OPTICAL GROUP and its affiliates. ABB OPTICAL GROUP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

ABB OPTICAL GROUP does not sell, rent or lease its customer lists to third parties. ABB OPTICAL GROUP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your PII is not transferred to the third party. In addition, ABB OPTICAL GROUP may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ABB OPTICAL GROUP, and they are required to maintain the confidentiality of your information.

ABB OPTICAL GROUP does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

ABB OPTICAL GROUP keeps track of the websites and pages our customers visit within the ABB OPTICAL GROUP websites in order to determine what ABB OPTICAL GROUP services are the most popular. This data is used to deliver customized content and advertising within ABB OPTICAL GROUP to customers whose behavior indicates that they are interested in a particular subject area.

ABB OPTICAL GROUP websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ABB OPTICAL GROUP or the site; (b) protect and defend the rights or property of ABB OPTICAL GROUP; and, (c) act under exigent circumstances to protect the personal safety of users of ABB OPTICAL GROUP, or the public.

Use of Cookies

The ABB OPTICAL GROUP website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize ABB OPTICAL GROUP pages, or register with ABB OPTICAL GROUP site or services, a cookie helps ABB OPTICAL GROUP to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ABB OPTICAL GROUP website, the information you previously provided can be retrieved, so you can easily use the ABB OPTICAL GROUP features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ABB OPTICAL GROUP services or websites you visit.

Security of your Personal Information

ABB OPTICAL GROUP secures your personal information from unauthorized access, use or disclosure. ABB OPTICAL GROUP secures the PII you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as Transport Layer Security (TLS 1.2) protocol.

Credit Card Payment and Payment Information does not capture or store your credit card information. The transactional ordering process utilizes a payment gateway (CyberSource) wherein Secure Acceptance accepts payments from the web and mobile browsers without payment data entering the system. Payments are accepted using Point-to-Point Encryption (P2PE) and Payment Tokenization thus avoiding the storing of payment data. Payment Authorization Tokens are held until Payment Settlement.

Password Policy

We protect your password information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration of passwords. Some of the safeguards we use are strong password validation, temporary password reset procedures, and encryption of passwords when stored.

Passwords must be a minimum of 8 characters in length, contain a mix of upper case, lower case, at least one numeric and at least one special character.

If more than six failed login attempts are made to an account, a password lockout threshold is reached and the account will be locked for twenty (20) minutes. After twenty (20) minutes the account is reset and the failed attempts are cleared. During the lockout period you will NOT be able to login or reset your password.

Password reset requires user account validation wherein an email is sent, to the email address on file, with a temporary password. The temporary password is valid for a set period of time during which a user must login to their account and reset their password.

User Password Management:

  • Users should never share their passwords with anyone else
  • Users should never share their passwords with any outside parties, including those claiming to be representatives of a business with a legitimate need to access user information
  • Users should take steps to avoid phishing scams and other attempts by hackers to steal passwords and other sensitive information
  • Users must refrain from writing passwords down and keeping them accessible
  • Users should not use password managers or other tools to help store and remember passwords

Changes to this Statement

ABB OPTICAL GROUP will occasionally update this Statement of Privacy to reflect company and customer feedback. ABB OPTICAL GROUP encourages you to periodically review this Statement to be informed of how ABB OPTICAL GROUP is protecting your information.

Contact Information

ABB OPTICAL GROUP welcomes your comments regarding this Statement of Privacy. If you believe that ABB OPTICAL GROUP has not adhered to this Statement, please contact ABB OPTICAL GROUP at We will use commercially reasonable efforts to promptly determine and remedy the problem.